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The Terms & Conditions

The following terms and conditions are in place to protect and help you and Triumphriders NZ Ltd. They might be in the usual small-print but we strongly advise you read them to ensure you are familiar with the requirements of the agreement.

Licence and minimum Age
A valid full national driver’s licence is required. This should be the paper version showing any endorsements. National driver’s licences, which are not in English, need to be presented in conjunction with an official translation or valid international drivers licence. All hirers must be a minimum of 25 years of age and have held a full motorcycle license for at least 3 years. If you have held a motorcycle license for less than 3 years but are an experienced biker then get in touch and we will see if we can help out.

New Zealand Traffic Laws
The motorcycle rider/hirer is responsible for all traffic fines. If the hirer does not comply with New Zealand traffic laws, the contract can be cancelled by Triumphriders NZ Ltd at any time and the motorcycle must be returned with immediate effect.

Standard Excess Policy:
All Triumphriders NZ Ltd motorcycles come with comprehensive insurance cover. A standard excess of NZ$ 3,000 applies in the event of any damage to either the motorcycle or third party property. The renter will be fully liable for replacing or repairing damaged tyres. A security bond of NZ$ 3,000 will be taken on vehicle collection. The security bond can be paid by cash, traveller's cheque or credit card. Should the bond be paid by credit card the amount will be debited to your account immediately, any currency fluctuations are not the responsibility of Triumphriders NZ. The bond is fully refundable on return of the motorcycle to the agreed location, on the agreed date, with no damage incurred to the Triumphriders NZ Ltd motorcycle or third party property and no items are lost or damaged.

IMPORTANT:
The renter is fully liable for any damage to the Triumphriders NZ Ltd motorcycle or third party property if:
The terms of the rental contract are breached
Damage to the motorcycle is caused by careless, wilful or reckless driving
Driving under the influence of alcohol or drugs
Driving on restricted roads
Water submersion or salt water damage caused through own fault

Road Restrictions
All Triumphrider NZ Ltd motorcycles must only be driven on sealed/bitumen or well maintained roads.

Reservation and Deposit:
At time of booking a deposit of 25% of the total cost of the hire is required. The deposit should be paid in NZ$ to secure the booking. The balance is due 60 days prior to commencement of the hire. If the balance is not received 60 days prior to commencement of the hire, Triumphriders NZ Ltd reserves the right to treat the booking as cancelled. In this case the deposit is non-refundable.

Cancellation Fees:
If a booking is cancelled more than 60 days prior to commencement no cancellation fee applies. Cancellation fees are charged in percentage of the advertised Gross Rate as follows:
60 to 36 days before tour start = 50%
35 to 0 days before tour start and no show = 100%
If vehicle is returned early = No Refund available
Triumphriders NZ Ltd strongly recommends that you insure yourself fully against cancellation with a good travel insurance policy purchased by yourself.

Change of Motorcycle:
If, for reasons beyond our control, the booked motorcycle is not available, we reserve the right to substitute a comparable or superior motorcycle at no extra cost to the client. If a comparable or superior motorcycle cannot be provided, a pro rated refund for the difference in models will be paid. The above shall not constitute a breach of contract and does not entitle the participant to any additional refund.

Late returns
If a motorcycle is not returned on return date as advised on the Booking Form or agreed with Triumphriders NZ Ltd, we reserve the right to apply a penalty charge of NZ$300 per day until the motorcycle is returned to our premises undamaged. This will be deducted from the security ‘bond’ deposit which is lodged with us before the tour commencement (see Insurance).

Termination of agreement:
Triumphriders NZ Ltd have the right to terminate the agreement with persons failing to comply with the terms and conditions of the rental agreement, or should the motorcycle be damaged. The termination of the hire under the authority of this clause shall be without prejudice to the other rights of the owner and the rights of the hirer under this Agreement or otherwise.

Responsibilities and Liability:
We reserve the right to modify any part of a tour in the interests of improvement or to adapt to other situations as they arise.
We will not be held responsible or liable for expenses incurred as a result of delays in flights or missed connections.
We will not be held responsible or liable for any delays or any changes in the schedule in response to unplanned events.
We will not be held responsible or liable for any accidents and/or bodily injury or death, resulting from the use of a motorcycle, and riders and passengers indemnify all such claims against us, and our employees.
We are not responsible for any Act of God, strikes, theft or other conditions beyond our control.
We are not responsible or liable for any property lost or damaged while using a rental motorcycle.

Motorcycles and Maintenance
In accordance with New Zealand Land Transport Safety Authority regulations, Triumphriders NZ Ltd is a transport service licence holder, and authorised to operate a rental service. We must ensure that all of our motorcycles are properly maintained and that any normal legal requirements are met. This includes paying all fees, and having the motorcycles available for inspection by the authorities at any time.
All motorcycles available for hire are regularly serviced and maintained to a quality standard by experienced motorcycle technicians.

Rental Agreement
As the holder of a rental service licence, Triumphriders NZ Ltd and the hirer (i.e. the customer) must enter into an agreement for the hire of the vehicle which is in the terms set out in the Annex to these rules in the Transport Services Licensing Act 1989.

General
Any claims or legal action in connection with the provision of our services to the client will be governed by the laws of New Zealand. Any claim or legal action against the suppliers is likely to be subject to the terms and conditions of our contract with them.

www.triumphriders.co.nz

Triumphriders NZ is not in any way associated with Triumph Motorcycles Ltd.